Transforming Healthcare Scheduling, One Message at a Time

At Instant Access, we’re reimagining how healthcare providers and patients connect. Our mission is to make scheduling seamless, efficient, and stress-free by blending advanced technology with secure, user-friendly tools.
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Where It All Began

In 2013, Connie Cloud, a scheduler at her husband’s medical practice, saw firsthand the frustration caused by traditional phone-based scheduling—missed calls, voicemails, and constant delays. Her idea for a HIPAA-compliant texting platform became the foundation of Instant Access.

Meet our team

Our team is built on a foundation of passion, and collaboration. We foster a culture that empowers every individual to thrive and do their best work.
Dr. Robert Cloud, MD
Founder & CEO
Dr. Robert Cloud, MD, is a colorectal surgeon with over 40 years of experience. Frustrated by inefficiencies in traditional scheduling, he founded Instant Access to streamline patient communication with a HIPAA-compliant texting platform that enhances accessibility and productivity.
Brian E. Greninger
Co-Founder & President
Brian is a seasoned proven leader with over 35 years of experience in the startup of industrial polymer/rubber, real estate and healthcare companies. He co-founded Instant Access Solutions with Dr. Rob Cloud, Todd Kueny and a select Team of unparalleled professionals. He firmly believes that Instant Access, an AI-driven, HIPAA-compliant platform for healthcare scheduling is a paradigm shift in the medical management industry that will enhance the future of patients and schedulers.
Todd Kueny
Chief Technology Officer
Todd has over 20 years of experience in software development and 10 years in technology leadership. He specializes in delivering innovative, scalable solutions and leading teams to create impactful technology projects.
Paul Elisii
Strategic Advisor
Paul is a seasoned technology leader with experience as CEO, CTO, and co-founder of multiple ventures. He is passionate about emerging technologies like artificial intelligence, blockchain and data science, driving innovation and growth in every role.
Sebastian Napoli
Account Manager
Sebastian has co-founded multiple software development and consulting companies in the Philadelphia area. He holds graduate and undergraduate degrees in Software Engineering and Industrial Engineering from Pennsylvania State University.
Renee Page
Program Manager
Renee has over a decade of experience in operations and project management, specializing in small businesses and startups. She leverages her expertise in IT to drive impactful development projects and innovative solutions.
Penn Kueny
UX Designer
Penn brings over 10 years of experience in visual design and user experience, creating intuitive solutions tailored to user needs. With a focus on clarity and impact, Penn delivers designs that engage and inspire.
Benjamin Anderson
Frontend Developer
Ben is a full-stack web developer with four years of professional experience and a strong background in strategic platform development. He combines technical expertise with effective communication to deliver scalable and user-focused web solutions.

Why We Do It

We believe healthcare should be accessible, collaborative, and efficient. By bridging the gap between patients and providers, we’re helping healthcare organizations save time, reduce frustration, and enhance care delivery.
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Our Commitment

Every feature of Instant Access is built with one goal in mind: to improve the patient experience while empowering providers to work smarter, not harder. From real-time appointment scheduling to secure messaging, we provide solutions that fit seamlessly into your practice and scale with your needs.

Ready to Transform Your Scheduling Process?

Start your 60-day free trial, streamlining operations and enhancing patient care with Instant Access.
Schedule a Demo